1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, property details, or any other information you provide via forms or surveys.
Usage Data: Pages visited, IP address, browser type, and time spent on site (collected via cookies or analytics tools).
SMS Communication Data: Time, date, content, and delivery status of messages sent to or from you.
2. How We Use Your Information
We use your information to:
Send appointment reminders, property alerts, and follow-ups
Provide requested services or resources (e.g., home evaluations, guides)
Respond to inquiries and customer service requests
Improve our services and website functionality
Comply with legal and regulatory obligations
3. SMS Communication & Consent
By providing your phone number, you expressly consent to receive SMS messages from Lead Gen Pros on behalf of Keller Williams Bold Realty. These may include:
Appointment confirmations and reminders
Property updates and promotional messages
Message frequency may vary.
Standard message and data rates may apply.
Text STOP to unsubscribe or HELP for assistance.
You may also contact us at [email protected] for support.
We do not sell or share your phone number with third parties for marketing purposes.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
Keller Williams Bold Realty, our partnered brokerage
Authorized service providers (e.g., CRM platforms, SMS delivery tools) strictly for business operations
Government or regulatory authorities when required by law
All third parties are contractually obligated to protect your data.
5. Your Rights and Choices
You have the right to:
Opt out of SMS communications at any time
Request access to the data we hold about you
Request correction or deletion of your information
To exercise these rights, contact us at [email protected].
6. Data Retention and Security
We retain personal data only as long as necessary to fulfill the purposes described above. We implement appropriate technical and organizational security measures to protect your data from unauthorized access or disclosure.
7. Cookies and Tracking
Our website may use cookies or tracking tools to analyze usage and improve user experience. You can disable cookies in your browser settings if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the new "Last Updated" date. Continued use of our services indicates acceptance of the updated policy.
9. Contact Us
For questions or concerns about this policy or your data, contact:
Lead Gen Pros
Email: [email protected]
In partnership with Keller Williams Bold Realty